Yes, I'd say 3/5 was in the general ballpark of "late and substandard" or possibly where I'd had some kind of convoluted interaction with the seller (let me tell you about the time I tried to by chocolate Christmas tree decorations from Amazon - or possibly not, I suspect the story isn't that interesting) but eventually things were satisfactorily resolved.

I can't imagine leaving 3/5 when I've not actually received my package!